Roundtable: Data-Driven Customer Engagement (Toronto)
Though customer engagement is familiar territory for CIOs, keeping up with the fast-paced changes in that space is an ongoing challenge for them as they look to provide technology-based tools and approaches that will facilitate a well co-ordinated, end-to-end corporate effort.
To share their ideas and learnings in this important area, 16 IT executives from the Toronto area gathered on September 28, 2017 for another of The IT Media’s Group’s highly regarded Master Series Roundtables, this one entitled, “Data-Driven Customer Engagement ”.
Roundtable: A Framework for Innovation (Calgary)
While the majority of CIOs polled in various studies agree that “innovation” is high on their companies’ priority list, their definition of “innovation” is highly subjective and possibly only observable through its impact and delivered value (you’ll know it when you see it?).
The majority of people interested in innovation have a sense of what it is and are more concerned about how to go about encouraging innovation, developing a sustainable approach to it, and realizing business value.
Roundtable: Business-casing in the C-suite (Toronto)
When it comes to making a compelling business case to the C-suite that supports IT’s vision for the organization, CIOs are often caught between a rock and a hard place. The rock is the C-suite’s sometimes adamantine resistance to technology-driven innovation and change, and the hard place is IT’s position outside the mainstream of the business. To be successful at this important task, CIOs must be on their game, creating the best possible argument for their case, finding allies within the business, and laying the groundwork for success within the C-suite itself.
Roundtable: A Framework for Innovation (Toronto)
CIOs routinely put innovation high on their list of priorities for both the company and the IT organization, but there is little consensus around a definition of innovation. It means different things to different people – CIOs especially, considering the highly diverse nature or their businesses and organizational structures.
In an effort to bring clarity to this sometimes murky area, The IT Media Group brought together 20 IT executives from the Greater Toronto Area for its Master Series CIO Roundtable “A Framework for Innovation”, which took place in Toronto on April 6, 2017. Sponsor for the session was Salesforce, with Chris Makkreel, Head of Solution Engineering, adding a variety of insights to the discussion. The moderator was John Pickett, VP, Executive Programs, for the IT Media Group.
Roundtable: CIO Essentials for Digital Transformation
On December 9, 2016, 17 IT executives from the Toronto area gathered for another of The IT Media’s Group’s highly regarded Master Series Roundtables, this one entitled “CIO Essentials to Digital Transformation”. This very interactive discussion was moderated by Jeff Ishii, ITMG’s Chief Technologist, and sponsored by Salesforce, represented at the table by Chris Makkreel, Head of Solution Engineering.
Digital Transformation supports the technology innovation agenda of a company’s business strategy. CIOs need to understand the benefits that can be realized for their industry and communicate those benefits effectively to their business partners.
Roundtable: Winning the IT Talent Wars (Calgary)
Despite the economic downturn in the oil patch, managing talent remains very important. Furthermore, as businesses rationalize their cost structures around $50 oil, reducing budgets and innovating are also top concerns. In order to balance these priorities, IT organizations must implement ways to add business value, while managing changing skill sets, vendor relationships, and new application requirements. It is a difficult task for any business.
The IT Media Group’s CIO Master Series Roundtable, ‘Winning the IT Talent Wars’, held October 27, 2016 in Calgary, brought together IT executives from a variety of Calgary-area organizations to explore these issues and many others related to talent management.
The private session was organized by leading Canadian IT events producer The IT Media Group and moderated by its VP Executive Programs, John Pickett. Sponsor for the roundtable was Salesforce, represented at the table by Chris Makkreel, Head of Solution Engineering.
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Past Attendees
ADP - VP Architecture & Infrastructure
AESO - VP, Information Technology
Agnico Eagle Mines - VP, IT
Agrium - Global Mgr., IT Security
Agrium - Senior Director IT Shared Services
Aimia - SVP & Global CIO
Ainsworth Engineered - Director IT
Air Canada Vacations - Director IT
Alberta Energy Regulator - Director, Office of the CIO
Anthem Properties - VP IS
AON Risk Solutions Canada - Head of IT
Avison Young - VP Global Enterprise Architecture & Integration
Aviva Canada - VP, Architecture & Strategy
Bank of America Merrill Lynch - CTO
BC Ferry Services - VP & CIO
Bell Business Markets - Director, Strategy & Planning
Bell Canada - National Director, Digital Transformation
Bellatrix Exploration - Director, Information Technology
Bentall Kennedy - VP IT
BFL CANADA - CIO
BFL CANADA - Director, Cybersecurity & IT Risk Management
Black Press - CTO
BlackBerry - VP Corporate IT
BMO Financial Group - Director, Technology & Operations Transformation
BMO Financial Group - Head of Services Delivery
Bombardier Aerospace - CISO
Bonavista Petroleum - Head of IT
Borden Ladner Gervais LLP - Global CIO
Bow Valley College - Director, IT Services
Bridgewater Bank - Head of IT
BuildDirect - VP IT
Bulk Barn - Head, IT
Burnco - CIO
Caisse de Depot et Placement du Quebec - VP, IT Planning, Architecture, Governance, Operations
Calfrac Well Services - Head of IT
Canada Goose - CTO
Canada Live - VP of Technology
Canada Mortgage and Housing - VP, Information & Technology
Canada Protection Plan - Head of IT
Canadian Depository for Securities - CIO
Canadian Direct Insurance - CTO
Canadian Payments Association - VP & CIO
Canucks Sports - Head of IT
Capgemini - Service Delivery Director
CAPREIT - CIO
Cardel Homes - VP MIS
Cargojet - CIO
CBI Health Group - CIO
CCS Corp. - VP IT
CDSPI - Board Director
Centerra Gold - Director IT & Comm
CI Global Asset Management - VP of Enterprise Infrastructure $amp; Operations
CIBC - Senior Director, Infrastructure Planning & Engineering
CIBC - SVP & CIO, Retail and Business Banking Technology
CIBC Mellon - AVP, Enterprise Architecture
CIBC Mellon - SVP & CIO
Cineplex Entertainment - CTO
City of Brampton - Senior Manager, IT Architecture & Planning
City of Richmond Hill - CIO
City of Toronto - Director of Strategic Planning & Architecture
CN Rail Service - Chief Information Security Officer
Coast Capital Savings - VP Technology
Colliers - Head of Technology & Data
Concordia University - AVP & CIO
Crescent Point Energy - Head of IT
Dairy Farmers of Ontario - Head of IT and Administration
Dale Parizeau Morris Mackenzie - VP, IT
Davies Ward Phillips & Vineberg LLP - Director, Information Technology
DealerTrack Canada - Director, Technology
Defence Construction Canada - Corporate Manager, IT
Deloitte - Director, Risk Advisory
Dentons - Canada CIO
Devon Energy - Director, Integrated Business Services
Direct Cash - VP IT & Security
Dynamic Tire Corp - CIO
D+H Partnership - VP, Head of Canadian Mortgage Technology
eHealth - EVP, Technology
eHealth Ontario - VP, IT Systems & Services
Encana - Director, InfoSec
Enbridge Inc. - VP, Technology and Information Services
Enerflex - CIO
Enerplus - VP. IS
ENMAX - VP, IT & PMO
Equitable Bank - CIO
Equitable Bank - CISO
Equity Financial Trust - VP, IT
Essential Energy Services - Director, IT
Expedia Cruise Ship Centers - VP IS
FGL Sports - VP, Information Technology
Finastra - SVP, Head Technology Managed Services
Fix Auto Canada - COO & SVP
Flightnetwork.com - CIO
Freedom Mobile - Head, Customer Applications, Experience, & Strategy
FT Services - CIO
FundServ - CIO
Genus Capital Management - CTO
Genworth Financial Inc. - VP IT
Geotab - Board Member
Golder Associates - CTO
Gran Tierra Energy - Director IT
Grant Thornton LLP - CIO
Grand River Hospital - Director, Data Governance & Analytics
Greenwin Inc - VP, Information Technology
Groupe Dynamite - Director, IT
GSK Canada - IT Director
GTAA - Acting CIO
H&R Block Canada - VP IT
Haventree Bank - VP, Technology
Hewitt Equipment Ltd. - VP & CIO
Hitachi Vantara - GVP & Global CTO
Home Trust Company - CIO
Home Trust Company - CTO
Home Trust Company - VP & CISO
Horizon North Logistics - CIO
HSB Canada - VP IT
IBM Canada - Associate Partner, Payments Industry
Indigo Books and Music - CIO
Interac Corp - Director, Platform Engineering
ivari - SVP & CIO
JP Morgan Chase Canada - Executive Director, Information Risk Management
Keyera Energy - Director, Information Technology
KFC Canada - CTO
KnowledgeOne - CIO
LaFarge Canada - Director, IT
Landmark Cinemas Canada - VP, IT
LAWPRO - CIO
LCBO - Director, Applications Systems
LCBO - SVP & CIO
Leisureworld Senior Care Corp - VP IS
Lifeguard Digital Health - Chief Security & Informatics Officer
Loblaw Companies Ltd - Senior Director, Customer Engagement Technology
London Drugs - GM IT
Loto-Quebec - Corporate Director, InfoSec
Magna International Inc - VP & Global Leader, IT (CIO)
Manulife - Global Head of Private Markets & Real Estate Technology
March Networks - VP Professional Services & CIO
MaRS Discovery District - Managing Director, Fintech and Commerce
McCain Foods Limited - Manager InfoSec
McInnis Cement - Director of Information Technology
Medical Pharmacies Group - VP, Information Technology
MEG Energy - Manager, Information Technology Solutions & Services
Metrolinx - EVP & CIO
Minto Group - VP IT
MMM Group - CIO
Montreal Police Service - CIO
Morguard Investments - CIO
Moulding & Millwork - CIO
MullenLowe Group - Global CIO
National Bank of Canada - Information Security Officer
National Capital Commission - Chief, IT infrastructure & Support Services
NHL Players' Association - Head, Security & Technology
Northbridge Financial Corp - CIO
OEC Group Canada - Vice President, Information Technology and Client solutions
ODAIA - CEO
Oildex - VP, Architecture & Infrastructure
OPTrust - AVP, Enterprise Data Services
Olympia Financial Group - CIO
OMERS - EVP, Data & Technology
OMERS - SVP IT
OMERS - SVP, Data & Advanced Analytics
Ontario Pension Board - CTO
Ontario Teachers' Pension Plan - SVP, Product & Delivery
Ontario Trillium Foundation - CIO
Osum Oil Sands Corp - Manager, IS
Ottawa Police Service - CIO
Pacific Western Transportation - CIO
Packers Plus - Global IT Director
Pason Systems - Manager, Digital Communications & Corporate IT
Patient News - CTO
Peel District School Board - CIO
Pengrowth Corp - Director IS
Penn West Exploration - Snr. Manager, IT Operations
Peterson Investment Group - Head of IT
PFB Corp. - CIO
Pizza Pizza - CIO & VP, IT
Precision Drilling - VP, IT
Precision Drilling - Director, IT Infrastructure & Security
PSP Investments - Snr. Director, Internal Audit & Business Infosec
Public Works and Government Services Canada - Director, IT Security Directorate
PwC - Managing Director, Real Estate Technology Advisory
Pythian - CTO
Qantas - Global CIO
Queen's University - Director, Information Technology
RBC Royal Bank - Head of Application Security, Data Protection & Security Consulting
RBC Royal Bank - VP, Technology Platforms & Risk Management
RBC Royal Bank - Global Cybersecurity VP
Regal Lifestyle Communities - CIO
Revera Inc. - CIO
Revera Inc. - Security Architect
Rheem Manufacturing - CISO & Enterprise Architect
Ricoh Canada - VP,IT
RioCan Property Services - VP IT
Roche - Head of IT Americas – Operations
Rogers Communications - SVP, Customer Experience IT
ROM - CIO
Russel Metals - VP,IS
Salvation Army Canada - Board Director
SCI Group - CIO
Scotiabank - Head, Systems Architecture & Platform Modernization
Scotiabank - VP - International Systems Technology
Scotiabank - Head, System Architecture & Platform Modernization
Scotiabank - Global Head, GBM Compliance & Transformation
Sears Canada - Divisional VP, Information Technology Services
Secure Energy Services - GM, IT
Shaw - Head, Customer Applications, Experience, & Strategy
Shaw Communications - VP, Technology Operations
Shaw Communications - Director, Risk Management
SMART Technologies - Director, IS Corporate Services
Smartcentres - Director IS, IT
SmartOne Solutions - President & CIO
Societe de Transport de Montreal - Division Head - Security and Compliance
Street Capital Financial - CIO
Sun Life Financial - AVP, Data & Business Intelligence Services
Sun Life Financial - VP Application Ops & Services
Sunco Communication - COO
Suncor Energy Inc. - Director, Application Portfolio Optimization, I&PM, Business Services
Symcor - CTO, VP Technology Services
Talisman Energy - SVP IT & Business Services
TD Bank - Enterprise Architect
Teknion - SVP, CIO
TELUS - Chief Security Architect
Tervita Corporation - VP, Information Technology
The Hudsons Bay Company - VP Technology
The Hudson's Bay Company - SVP & CIO
The Source - VP, Information Technology
TMX Group - CISO & Global Head of Infrastructure Services
Toromont Industries - VP & CIO
Toronto District School Board - Chief Technology Officer
Toronto Hospital for Sick Children - Director of Technology
Toronto Parking Authority - CIO
Toronto Police Services - CISO
Toronto Transit Commission (TTC) - Chief Enterprise Architect
Toronto Transit Commission (TTC) - CIO
Toyota Canada - National Manager, IS
Transamerica Life Canada - CIO
Trican Well Services Ltd. - Director, Business Information Systems
Tridel Corporation - CIO
Trillium Health Partners - IT Director, Applications & Clinical Informatics
UFA Cooperative - VP & CIO
University of Calgary - Executive Director, Development Services
University of Ottawa - CIO
University of Ottawa - Senior Director IT Services & Infrastructure
University of Toronto - Director, Centre for Management & Technology
University of Waterloo - Director, Technology Entrepreneurship
Valencia Risk - Managing Director
Vancity - VP Technology & Solutions
Viterra - Director Enterprise Technology
Wawanesa Mutual Insurance Company - Director of Innovation Outpost
World Health - Director IT
Wolseley Canada - CIO & COO
WSIB - Board Director
Yellow Pages Group - Director - Enterprise Data Management
York Region District School Board - CIO
York University - Board Director
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