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Latest Events

Roundtable: Data-Driven Customer Engagement (Toronto)

On September 28, 2017 in Toronto, The IT Media Group will host a CIO Master Series roundtable, “Data-Driven Customer Engagement”. 

Customer engagement has become the new competitive arena, with customers and employees both demanding more compelling, more innovative experiences.

This roundtable will explore the role of the CIO and technology in elevating the customer experience. And we’ll discuss the technologies, processes and practices that support greater customer insights, and enable engagements that match your customers’ real-world experiences to their expectations.

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Roundtable: A Framework for Innovation (Calgary)

While the majority of CIOs polled in various studies agree that “innovation” is high on their companies’ priority list, their definition of “innovation” is highly subjective and possibly only observable through its impact and delivered value (you’ll know it when you see it?).

The majority of people interested in innovation have a sense of what it is and are more concerned about how to go about encouraging innovation, developing a sustainable approach to it, and realizing business value.

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Roundtable: Business-casing in the C-suite (Toronto)

When it comes to making a compelling business case to the C-suite that supports IT’s vision for the organization, CIOs are often caught between a rock and a hard place. The rock is the C-suite’s sometimes adamantine resistance to technology-driven innovation and change, and the hard place is IT’s position outside the mainstream of the business. To be successful at this important task, CIOs must be on their game, creating the best possible argument for their case, finding allies within the business, and laying the groundwork for success within the C-suite itself.

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Roundtable: A Framework for Innovation (Toronto)

CIOs routinely put innovation high on their list of priorities for both the company and the IT organization, but there is little consensus around a definition of innovation. It means different things to different people – CIOs especially, considering the highly diverse nature or their businesses and organizational structures.

In an effort to bring clarity to this sometimes murky area, The IT Media Group brought together 20 IT executives from the Greater Toronto Area for its Master Series CIO Roundtable “A Framework for Innovation”, which took place in Toronto on April 6, 2017. Sponsor for the session was Salesforce, with Chris Makkreel, Head of Solution Engineering, adding a variety of insights to the discussion. The moderator was John Pickett, VP, Executive Programs, for the IT Media Group.

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Roundtable: CIO Essentials for Digital Transformation

On December 9, 2016, 17 IT executives from the Toronto area gathered for another of The IT Media’s Group’s highly regarded Master Series Roundtables, this one entitled “CIO Essentials to Digital Transformation”. This very interactive discussion was moderated by Jeff Ishii, ITMG’s Chief Technologist, and sponsored by Salesforce, represented at the table by Chris Makkreel, Head of Solution Engineering.

Digital Transformation supports the technology innovation agenda of a company’s business strategy. CIOs need to understand the benefits that can be realized for their industry and communicate those benefits effectively to their business partners.

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