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For CIOs

CIO-focused resources addressing business and information technology strategies and best practices that support your corporate mandate and enable you to do your job better, smarter and faster.

SmartONE – Smart Communities, Smart Cities and IOT

There are many articles, conferences and general banter about Smart Communities, Smart Cities and IOT. – AND - I am not complaining, because it is an area of great opportunity and a place where North America lags much of the world in implementation. Any attention is good attention, as far as I am concerned, and it is an area where I would love to see flourishing activity.

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Creating Organisational Innovators: The Technology Innovation and Entrepreneurship Online Certificate

Technological innovation is viewed as more strategically important to organisations today than it has been in the past. Being able to change products, services and processes in response to higher levels of competition and rapidly advancing technology is a challenge for most organisations in the private, public and not for profit sectors. At the University of Waterloo, we are developing a new online certificate programme that is intended to support the development of organisations’ technology oriented innovation capability. We are looking for feedback from the CIO community on our new programme design.

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The IT Hiring Challenge

Despite the many tools, approaches, philosophies, and processes available to human resources, identifying and hiring good IT people very much remains a challenge. Whether you are a candidate or a hiring manager, the overall experience continues to be lengthy and often frustrating with questionable results.

Although hiring has always been a challenge in IT, it appears to have become even more difficult due to the growing list of requirements imposed by HR and the organization. There is a significant misalignment between hiring rules and departmental hiring requirements within most companies today. This is highlighted by the size of the staffing industry. In 2015, the staffing industry in Canada had a market size of $8.5B and it is expected to rise to $8.9B in 2017.

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How Can a CIO Leverage Students for Innovation?

Globalisation is concentrating the minds of leaders of organisations on innovation. For most, there is a  need to improve or introduce products and processes more quickly in response to increased competition. Whether the desired innovation is disruptive or sustaining the challenge is usually to make it happen – to turn good ideas into improvements in organisational performance.

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How to Defeat the Innovation Con Game

I watch an inappropriate amount of television.

Whenever I have free time, I am in front of the TV consuming content. It’s not always streaming, as is the dominate form for my kids, but a variety of content across an array of subscription services. My love of television, established and nurtured as a child and enduring over a lifetime, creates a welcome distraction to the media consumption during my working hours.

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A Glimpse into the Data-Driven Future: Interview with Paul Lewis, CTO, Americas at Hitachi

In this interview, Paul Lewis, Chief Technology Officer, Americas at Hitachi, discusses how organisations will apply data driven strategies to effectively compete in the future. Paul’s background as a leading technology practitioner, considering the needs of consumers and how organisations apply technology to meet those today, strongly influenced his comments.

Click the photo below to watch the interview

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IoT Survival Guide for CIOs

Fifteen senior IT leaders representing a dozen industries gathered at a roundtable in Toronto to tackle the thorny issues associated with the Internet of Things (IoT). The event was produced by the IT Media Group and the sponsor was Salesforce. The conversations uncovered high interest in the topic, yet most companies are not adequately preparing for IoT. This article will describe why IoT should be on your corporate agenda, the barriers preventing companies from embarking on the IoT journey, and strategies CIOs can use to thrive in the new IoT world.

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Digital Transformation: Creating Magic in Customer Experience

Magic does exist. 

And I’m not just talking about the Vegas style extravaganza and Cirque de Soleil masterpieces. I’m including all magic; from that black & white plastic rabbit picture trick from a birthday magician for hire; to the coordinated team-on-the-street hustling each of my $20 bills with 3-card Monte. It’s all magic. 

Here is what I know:

  • Random audience members do get cut in half with rotating power saws or pierced with steel swords and live to tell about it
  • It is possible to vanish the Statue of Liberty and teleport through the Great Wall of China

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Past Attendees


ADP - VP Architecture & Infrastructure

AESO - VP, Information Technology

Agnico Eagle Mines - VP, IT

Agrium - Global Mgr., IT Security

Agrium - Senior Director IT Shared Services

Aimia - SVP & Global CIO

Ainsworth Engineered - Director IT

Air Canada Vacations - Director IT

Alberta Energy Regulator - Director, Office of the CIO

Anthem Properties - VP IS

AON Risk Solutions Canada - Head of IT

Aviva Canada - VP, Architecture & Strategy

Bank of America Merrill Lynch - CTO

BC Ferry Services - VP & CIO

Bellatrix Exploration - Director, Information Technology

Bentall Kennedy - VP IT

Black Press - CTO

BlackBerry - VP Corporate IT

BMO Financial Group - Head of Services Delivery

Bombardier Aerospace - CISO

Bonavista Petroleum - Head of IT

Borden Ladner Gervais LLP - Global CIO

Bow Valley College - Director, IT Services

Bridgewater Bank - Head of IT

BuildDirect - VP IT

Bulk Barn - Head, IT

Burnco - CIO

Caisse de Depot et Placement du Quebec - VP, IT Planning, Architecture, Governance, Operations

Calfrac Well Services - Head of IT

Canada Mortgage and Housing - VP, Information & Technology

Canadian Depository for Securities - CIO

Canadian Direct Insurance - CTO

Canadian Payments Association - VP & CIO

Canucks Sports - Head of IT

Capgemini - Service Delivery Director

CAPREIT - CIO

Cardel Homes - VP MIS

Cargojet - CIO

CCS Corp. - VP IT

Centerra Gold - Director IT & Comm

CIBC - Senior Director, Infrastructure Planning & Engineering

CIBC - SVP & CIO, Retail and Business Banking Technology

CIBC Mellon - AVP, Enterprise Architecture

CIBC Mellon - SVP & CIO

Cineplex Entertainment - CTO

City of Brampton - Senior Manager, IT Architecture & Planning

City of Richmond Hill - CIO

City of Toronto - Director of Strategic Planning & Architecture

CN Rail Service - Chief Information Security Officer

Coast Capital Savings - VP Technology

Concordia University - AVP & CIO

Crescent Point Energy - Head of IT

Dairy Farmers of Ontario - Head of IT and Administration

Dale Parizeau Morris Mackenzie - VP, IT

Davies Ward Phillips & Vineberg LLP - Director, Information Technology

DealerTrack Canada - Director, Technology

Defence Construction Canada - Corporate Manager, IT

Deloitte - Director, Cyber Risk

Dentons - Canada CIO

Devon Energy - Director, Integrated Business Services

Direct Cash - VP IT & Security

Dynamic Tire Corp - CIO

D+H Partnership - VP, Head of Canadian Mortgage Technology

eHealth Ontario - VP, IT Systems & Services

Encana - Director, InfoSec

Enbridge Inc. - VP, Technology and Information Services

Enerflex - CIO

Enerplus - VP. IS

ENMAX - VP, IT & PMO

Essential Energy Services - Director, IT

Expedia Cruise Ship Centers - VP IS

FGL Sports - VP, Information Technology

Fix Auto Canada - COO & SVP

Flightnetwork.com - CIO

FT Services - CIO

FundServ - CIO

Genus Capital Management - CTO

Genworth Financial Inc. - VP IT

Golder Associates - CTO

Gran Tierra Energy - Director IT

Grant Thornton LLP - CIO

Greenwin Inc - VP, Information Technology

Groupe Dynamite - Director, IT

GSK Canada - IT Director

GTAA - Acting CIO

H&R Block Canada - VP IT

Hewitt Equipment Ltd. - VP & CIO

Hitachi - CTO, Americas

Home Trust Company - CIO

Home Trust Company - CTO

Home Trust Company - VP & CISO

Horizon North Logistics - CIO

IBM Canada - Associate Partner, Payments Industry

Indigo Books and Music - CIO

ivari - SVP & CIO

JP Morgan Chase Canada - Executive Director, Information Risk Management

Keyera Energy - Director, Information Technology

KnowledgeOne - CIO

LaFarge Canada - Director, IT

Landmark Cinemas Canada - VP, IT

LCBO - Director, Applications Systems

LCBO - SVP & CIO

Leisureworld Senior Care Corp - VP IS

Lightstream Resources - Head, Information Services

London Drugs - GM IT

Loto-Quebec - Corporate Director, InfoSec

Magna International Inc - VP & Global Leader, IT (CIO)

March Networks - VP Professional Services & CIO

McCain Foods Limited - Manager InfoSec

McInnis Cement - Director of Information Technology

Medical Pharmacies Group - VP, Information Technology

MEG Energy - Manager, Information Technology Solutions & Services

MMM Group - CIO

Montreal Police Service - CIO

Morguard Investments - CIO

Moulding & Millwork - CIO

National Bank of Canada - Information Security Officer

National Capital Commission - Chief, IT infrastructure & Support Services

NHL Players' Association - Head, Security & Technology

Northbridge Financial Corp - CIO

OEC Group Canada - Vice President, Information Technology and Client solutions

Oildex - VP, Architecture & Infrastructure

Olympia Financial Group - CIO

OMERS - SVP IT

Ontario Pension Board - CTO

Ontario Trillium Foundation - CIO

Osum Oil Sands Corp - Manager, IS

Ottawa Police Service - CIO

Pacific Western Transportation - CIO

Packers Plus - Global IT Director

Pason Systems - Manager, Digital Communications & Corporate IT

Patient News - CTO

Peel District School Board - CIO

Pengrowth Corp - Director IS

Penn West Exploration - Snr. Manager, IT Operations

Peterson Investment Group - Head of IT

PFB Corp. - CIO

Pizza Pizza - CIO & VP, IT

Precision Drilling - VP, IT

Precision Drilling - Director, IT Infrastructure & Security

PSP Investments - Snr. Director, Internal Audit & Business Infosec

Public Works and Government Services Canada - Director, IT Security Directorate

PwC - Managing Director, Real Estate Technology Advisory

Qantas - Global CIO

Queen's University - Director, Information Technology

RBC Royal Bank - Head of Application Security, Data Protection & Security Consulting

Regal Lifestyle Communities - CIO

Revera Inc. - CIO

Revera Inc. - Security Architect

Ricoh Canada - VP,IT

RioCan Property Services - VP IT

Rogers Communications - SVP, Customer Experience IT

ROM - CIO

Russel Metals - VP,IS

Scotiabank - Head, Systems Architecture & Platform Modernization

Scotiabank - VP - International Systems Technology

Scotiabank - Director, Architecture & Engineering

Sears Canada - Divisional VP, Information Technology Services

Secure Energy Services - GM, IT

Shaw Communications - VP, Technology Operations

Shaw Communications - Director, Risk Management

SMART Technologies - Director, IS Corporate Services

Smartcentres - Director IS, IT

Societe de Transport de Montreal - Division Head - Security and Compliance

Street Capital Financial - CIO

Sun Life Financial - AVP, Data & Business Intelligence Services

Sun Life Financial - VP Application Ops & Services

Suncor Energy Inc. - Director, Application Portfolio Optimization, I&PM, Business Services

Symcor - CTO, VP Technology Services

Talisman Energy - SVP IT & Business Services

TD Bank - Enterprise Architect

Teknion - SVP, CIO

TELUS - Chief Security Architect

Tervita Corporation - VP, Information Technology

The Hudsons Bay Company - VP Technology

The Hudson's Bay Company - SVP & CIO

The Source - VP, Information Technology

TMX Group - VP, CISO

Toromont Industries - VP & CIO

Toronto District School Board - Chief Technology Officer

Toronto Hospital for Sick Children - Director of Technology

Toronto Transit Commission (TTC) - Chief Enterprise Architect

Toronto Transit Commission (TTC) - CIO

Toyota Canada - National Manager, IS

Transamerica Life Canada - CIO

Trican Well Services Ltd. - Director, Business Information Systems

Tridel Corporation - CIO

Trillium Health Partners - IT Director, Applications & Clinical Informatics

UFA Cooperative - VP & CIO

University of Calgary - Executive Director, Development Services

University of Ottawa - CIO

University of Ottawa - Senior Director IT Services & Infrastructure

University of Waterloo - Director, Technology Entrepreneurship

Vancity - VP Technology & Solutions

Viterra - Director Enterprise Technology

World Health - Director IT

Wolseley Canada - CIO & COO

Yellow Pages Group - Director - Enterprise Data Management

York Region District School Board - CIO

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